1. Registration Fee Refund Policy

Any registration fee, onboarding fee, membership fee, listing fee, or platform joining fee paid to 3S Vyapar is strictly non-refundable.

• Once the registration process is completed, the fee paid for registration will not be returned
• The registration fee is charged for account activation, onboarding, platform access, and related administrative services
• Refund will not be provided if the user changes their mind after registration
• Refund will not be provided if the user does not actively use the platform after registration
• Refund will not be provided if incorrect information is submitted by the user during registration
• Refund will not be provided if the account remains unused, inactive, or partially completed due to the user’s own delay

2. eCommerce Refund and Return Policy

For product purchases made through the eCommerce section of 3S Vyapar, refunds and returns will be handled as per the individual vendor’s return and refund policy.

• 3S Vyapar acts as a marketplace platform connecting buyers and sellers
• Refund for any product order will be processed only if the vendor accepts the return or refund request
• If the vendor’s policy allows return, replacement, or refund, then the request may be approved accordingly
• If the vendor does not accept returns for a particular item, refund may not be possible
• Every buyer should check the seller’s product policy, return conditions, and refund terms before placing an order

3. Cases Where Refund May Be Considered

Refund may be considered only in limited and valid cases, subject to verification and approval.

• Payment deducted but registration or service was not activated due to a technical error from our side
• Duplicate payment made for the same registration, service, or order
• Payment successfully completed but order or service was not recorded due to a verified system issue
• Refund approved by the vendor in case of product return, damaged item, wrong product, or eligible order issue
• Any genuine technical or transaction failure verified by our support team and payment records

4. Non-Refundable Cases

Refund will generally not be provided in the following situations:

• Registration fee or joining fee once paid
• Change of mind after payment or purchase
• User dissatisfaction without a valid technical or policy-based reason
• Incorrect details, wrong phone number, wrong email, wrong address, or wrong business information submitted by the user
• Failure to read the product details, service details, or vendor return conditions before placing an order
• Partially used services, consumed services, or activated digital services
• Delay caused by the customer in sharing documents, proofs, or required details
• Products rejected by the vendor for return because they do not meet return conditions
• Products damaged due to misuse, mishandling, or customer-side issues after delivery

5. Return Conditions for Product Orders

For eCommerce orders, return requests will be accepted only if they meet the seller’s return conditions.

• The item must be eligible for return under the vendor’s policy
• The buyer may need to raise the request within the return period mentioned by the seller
• The product should be unused, undamaged, and in acceptable return condition wherever applicable
• Original packaging, invoice, tags, accessories, and proof may be required for return approval
• Vendor inspection or confirmation may be necessary before approving refund or replacement

6. Refund Request Process

If a user wants to request a refund, cancellation review, or return-related support, the request must be submitted to the support team within the valid time period.

• The user should contact support with payment details, order details, and reason for refund request
• Supporting proof such as payment receipt, order ID, screenshots, or issue details may be required
• For product-based disputes, the request may first be forwarded to the concerned vendor for review
• Refund or return requests without sufficient proof may be delayed or rejected
• Submitting a request does not guarantee automatic approval

7. Refund Approval and Processing Time

Once a valid refund request is received, it will be reviewed and verified by our team and, where applicable, by the concerned vendor.

• Refund will be processed only after successful verification
• If approved, the refund may take approximately 5–7 working days or more depending on the payment gateway, bank, or financial institution
• In vendor-based transactions, refund timing may depend on vendor confirmation and return approval
• Delays caused by banking channels, payment partners, or external processing systems are beyond our direct control

8. Refund Method

Approved refunds will generally be credited back to the original payment method used during the transaction.

• Refund may be returned to the same bank account, card, UPI, wallet, or payment mode used by the customer
• In special cases, an alternative method may be used only if permitted by our process and payment rules
• 3S Vyapar will not be responsible for delays caused due to incorrect payment details provided by the user

9. Role of 3S Vyapar

3S Vyapar is a marketplace and business networking platform. In product-related orders, the final return, replacement, or refund outcome may depend on the seller’s policy, product condition, and transaction verification.

• We may assist users in communication and process support
• However, product return and refund approval may remain subject to vendor policy where applicable
• Users are encouraged to carefully review seller information, product terms, and return rules before purchase

10. Policy Updates

3S Vyapar reserves the right to update, revise, or modify this Refund Policy at any time without prior notice, in order to reflect operational, legal, marketplace, or service-related changes.

• Users are advised to review this page periodically
• Continued use of the platform after updates means acceptance of the revised policy

11. Contact Us